
Shipping and Delivery
Delivery: 5 to 7 business days
Some units ship from U.S. inventory. Some ship direct from our supplier. Same delivery window either way.
If your order is delayed, we'll reach out. No silent backorders.
Tracking sent as soon as your unit ships.
Activation Status and Warranty
We're an independent reseller, not an authorized DJI Enterprise dealer.
What that means:
- Units are unused and unflown
- Zero flight time
- Activated prior to resale
- Bind to your DJI account at setup
- Same firmware, software, and functionality
What's different:
- Not eligible for DJI Enterprise Care
- Not covered under DJI U.S. warranty programs
DJI can still service them as paid repairs
Most of our customers run them with their liability insurance provider or add CPS protection coverage at checkout. More on that below.
Protection Coverage Options
CPS coverage is available at checkout.
What it covers:
- Operational issues
- Damage
- Repairs
What it isn't:
- DJI Care or manufacturer warranty
Why most customers add it:
- Real-world conditions
- Public safety, SAR, and recovery work
- Peace of mind at a similar price point
Add at checkout. Or call us and we'll talk through what makes sense for how you'll use it.
Net 30 and Agency Purchasing
Net 30 available for qualified buyers:
- Law enforcement agencies
- Fire departments
- Search and rescue teams
- Municipalities
We handle:
- Purchase orders
- Net 30 terms (with approval)
- W-9 and vendor onboarding
- Formal quotes for budget approval
- Grant-compatible documentation
Reach out before placing the order and we'll walk you through it.
Returns & Support
Real people answer the phone.
After your order you will receive:
- A confirmation email
- Tracking when it ships
- Help available before, during, and after setup
Returns:
- 30-day return period for unused, unflown and unopened products.
- Damaged on arrival? Call us