Contact Us

Contact Covert Drones

Real People.
Real Answers.

Family-run since 2017. Whether you need help picking the right drone, have a question on an order, or are working through agency procurement, we'll talk it through with you. No tickets. No scripts.

Call Us
By Phone
863-224-6923
Real people answer. If we miss you, we call back same day.
Email
Sales & Support
sales@covertdrones.com
For quotes, order questions, agency procurement, and product help.
Visit
Our Location
2756 Sequoyah Drive
Haines City, FL 33844
Family-run since 2017. Central Florida based.
What We Can Help With

We're not a help desk. We're operators who actually understand the equipment we sell. When you call or email, you're talking to someone who can answer the technical question, build the bundle, send the quote, or walk you through what's actually the right drone for your mission.

If you're not sure whether the 4T or the 4TD is the right call, what kit you need for a deer recovery business, how Net 30 works for your agency, or what changed with federal funding after December 22, 2025, those are exactly the conversations we have every day.

Common reasons people reach out
  • Picking the right Matrice for the job
  • Custom bundle quotes
  • Order status & tracking
  • Agency procurement & Net 30
  • CPS Drone Protection questions
  • Compatibility & accessories
  • Post-purchase support
Agency & Procurement Inquiries

For Purchase Orders, Net 30 terms, vendor registration, W-9 documentation, and procurement-formatted quotes with line-item breakdowns, email sales@covertdrones.com or call 863-224-6923. We respond same day during business hours.

A note on federal funding: as of December 22, 2025, FAR 52.240-1 restricts the use of federal funds (including grant pass-through dollars like SHSP, UASI, AFG, EMPG, and Byrne-JAG) for DJI procurement. Agency operating budgets, state-only funds, asset forfeiture, and non-federal sources are still clean for DJI purchases. If you're not sure which applies to your funding source, call us and we'll work through it with you.

When We're Around

Phone and email are monitored Monday through Friday during normal business hours, and we check in on weekends and after hours when we can. We're a small family operation, not a 24/7 call center, but we'll get back to you fast, usually same day.

If something's urgent on an existing order, call. If it's a quote or a general product question, email is fine and we'll usually respond within a few hours.

Ready When You Are

Let's Talk.

Whether you're ready to order, need to compare options, or just want to talk through what you're trying to do, we're here.

Call 863-224-6923 sales@covertdrones.com