Contact Us

We're Here to Help

Whether you're tracking an order, comparing drone systems, requesting a quote, or looking for the right DJI Enterprise solution, our U.S.-based team is here to help.

We proudly support public safety agencies, commercial operators, wildlife professionals, and enterprise customers across the United States.

Call or Text Us

📞 (863) 224-6923

Prefer to talk to someone? Give us a call or send us a text anytime. If we're assisting another customer, leave a voicemail and we'll get back to you as soon as possible.

Email Us

📧 sales@covertdrones.com

We typically respond to emails within one business day, though many inquiries receive a response much sooner.

Business Hours

We're available 24 hours a day, 7 days a week.

While our team strives to answer calls and emails around the clock, response times may vary overnight or during holidays. If we miss your call, leave a voicemail or send us an email, and we'll respond as soon as possible.

Before Contacting Us

To help us assist you as quickly as possible, please include:

• Your order number (if applicable)
• The email address used when placing your order
• A detailed description of your question or issue
• Photos or videos if you're experiencing a technical problem

Returns & Warranty Information

If you're contacting us about a return or warranty question, please review our Returns & Refund Policy before reaching out. It explains eligibility requirements, return procedures, and warranty information, and may answer many common questions before you need to contact us.