Thank you for shopping at Covert Drones! We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund within 14 days of the original purchase date.
To be eligible for a return, your item must be in the same condition that you received it and must be in the original packaging. If the product has been opened or used, a 50% restocking fee will be applied to the refund amount. You will be responsible for paying for your own shipping costs for returning the item.
If you need to return an item, please contact us at covertdrones@gmail.com with your order number and details about the product you would like to return. We will respond with instructions on how to proceed with your return.
We recommend using a traceable shipping method to return your item, as we cannot issue a refund for items that are lost in transit.
We appreciate your business and are committed to ensuring your satisfaction with your purchase. If you have any questions or concerns, please don't hesitate to contact us at covertdrones@gmail.com.
We want you to love your purchase! If you are not completely satisfied, let us know and we will work with you to make it right.
- Full priced items may be returned for refund, exchange, or store credit. Please email us at info@covertdrones.com so that we may assist you in sending your purchase back.
- ITEMS MUST BE RETURNED WITHIN 14 DAYS FROM THE DELIVERY DATE.
- Items marked down in price:
- Purchased without the use of an additional discount or promotion code may be exchanged for a similar item or for online store credit only.
- If purchased with an additional discount or promotion code are a final sale and will not be accepted for return, exchange, or ecomm store credit.
- Items must not be altered in any way in order to be accepted for exchange or credit. Product needs to be unused and unopened in box.
- If product is used or damaged due to customer mishandling or is opened a re-stocking fee of up to 50% will be applied.
- Once item has been received refund will be processed within 1-2 business days.
- Customers are responsible for the cost of return shipping on any return or exchange not due to an incorrect or damaged item; however, we will ship your replacement at no additional change.
- Gift cards are not eligible under our refund policy.
- We do not offer price adjustments or rain checks on any of our products.