Covert Drones Contact Information Email | Phone Number

Our Promise

At Covert Drones, our mission is simple: deliver professional-grade drone solutions with unmatched service and support.

We are a family-owned, U.S.-based business led by Luke and Sabrina Merriman. When you purchase from Covert Drones, you’re not dealing with a call center — you’re working directly with experienced operators who understand enterprise drone systems, public safety deployments, and real-world field use.

Personalized service is not a marketing slogan for us. It’s how we operate.

That commitment to hands-on support and professional expertise is why agencies, businesses, and operators across the country trust Covert Drones.

Headquarters

2756 Sequoyah Dr
Haines City, Florida 33844
United States

Product Questions or Technical Help

Have a question about a system, bundle, compatibility, or deployment setup?

Email us anytime at:
sales@covertdrones.com

We monitor email seven days a week and respond as quickly as possible. Most inquiries receive a same-day response.

Phone & WhatsApp Support

Call or text: +1 612-816-0039

This number also supports WhatsApp messaging.

If we are assisting another customer and unable to answer immediately, please leave a message or send an email. We respond to all inquiries in the order received. For urgent matters, email is typically the fastest way to reach us.

Order Status & Tracking

Once your order ships, you will receive a shipping confirmation email with tracking details.

All shipments include traceable tracking. You can monitor delivery progress directly through the tracking link provided.

If you have questions about fulfillment or shipping timelines, contact us and we will gladly assist.

Press & Media Inquiries

For press, partnership, or media requests, please email:

sales@covertdrones.com

Attn: Lucas Merriman

Customer Feedback

We value your feedback.

Whether your experience was exceptional or there is something we can improve, we want to hear from you. Your input helps us continue raising the standard for professional drone deployment and support.

Please send feedback to:
sales@covertdrones.com

Lifetime Support Commitment

When you purchase from Covert Drones, you receive ongoing support for the life of your drone system. We assist with:

  • Setup and configuration
  • Accessory compatibility
  • Firmware guidance
  • Deployment questions
  • DJI repair coordination (if ever needed)

We are here long after checkout.