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This drone was built for demanding missions in safety, utilities, agriculture, and construction industries. With up to 45 minutes of flight time, it performs well in rugged environments, delivering high-quality data capture in real time.
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DJI Matrice 4T Thermal Drone – The Ultimate Tool for Public Safety, Wildlife Recovery, and Industrial Inspections The DJI Matrice 4T is an advanced...
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Discover the ultimate game-changing solution for wildlife tracking, deer recovery, and animal management with the DJI Matrice 4T Thermal Enterprise...
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Elevate your public safety, search and rescue, and surveillance missions with the DJI Matrice 4T Public Safety Drone Kit from Covert Drones. Design...
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Discover the DJI Matrice 4E, at Covert Drones, your premier destination for advanced DJI Enterprise Drones. Specifically designed for geospatia...
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Smart, Fast, and Field-Ready Power for the DJI Matrice 4 Series Power your mission with the PowerHub 200W Triple Battery Smart Charger, the ultimat...
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Introducing the DJI AL1 Spotlight for Matrice 4 Series: Illuminate Your Aerial Vision Elevate your aerial operations with the DJI AL1 Spotlight, th...
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DJI Matrice 4 Series Battery: Powering Your Aerial Adventures with Unmatched Performance Please Note: Customers who have already purchased a dr...
View full detailsExperience unparalleled control with the DJI RC Plus 2 Enterprise Enhanced. This advanced controller features a high-bright display engineered for ...
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Elevate Your Mission with the Covert Tactical Vision 21.5” Field Monitor Designed for the discerning professional, the Covert Tactical Vision 21.5”...
View full detailsRevolutionize Your Aerial Cinematography Elevate your drone operations and professional filming with the DJI SDR Transmission Combo Pack. Built aro...
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Discover the DJI D-RTK 3 Base Station. Designed for professional drone operations, the DJI RTK 3 Base Station delivers unmatched accuracy and relia...
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Amplify Your Voice from the Sky – DJI AS1 Speaker for DJI Matrice 4 Series Enhance your aerial operations with the DJI AS1 Speaker, built exclusive...
View full detailsEnhance your surveying accuracy and drone mission stability with the DJI RTK 3 Tripod & Survey Pole Kit—the perfect companion for the DJI RTK 3...
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I ordered the Matrice 4T and some accessories. There was an issue with the shipment by the carrier that was outside of the control of Covert Drones. When I brought it to their attention they were on it and rectified the issue to help me get what I ordered as quickly as they were able to.
Their responses to me were very professional and acknowledged my concerns and they were quick to respond.
They took care of things and I got what I ordered and plan to order more from them in the future.
Seamless ordering process. With great customer service
I’m unavailable to hold a charge when connected to truck for than one battery. It shorts out. Disappointing since the original charger works at a snails pace, charging one by one. Stinks
Hey John,
This has nothing to do with the charger being bad. Just because your truck may have a plug in, that doesn't mean that everything with a plug in your truck will be able to power. It's not shorting out. This charger along with a high capacity lithium battery, your truck doesn't have the power output capability to output the huge amount of power that is required to charge. If you plug it in to an outlet at your house you'll see the charger never does the 'shorting out'. This is your truck telling you that you're trying to plug something in that's too demanding and is preserving something catastrophic from happening. Too much load would case things to heat and melt which could cause a fire. Had I spoken to you prior to you buying this charger I could have saved you time with the purchase. I would have told you it would have never worked. I can email you over an article if you would like, explaining power outputs from a vehicle and how they work so you can better understand why this happens?
Terrible customer service, doesn't return calls and reluctant to fix issues.
Hello Raymond,
I am sorry for the frustration, but I think it is important that we understand the exact timeline so everything is clear.
What we tell customers to expect
• Our delivery window is five to seven business days from the order date. For an order placed on Tue Aug 12, the expected window was Tue Aug 19 through Thu Aug 21.
What actually happened
• Battery and speaker delivered Sat Aug 16
• Spotlight delivered Fri Aug 22
• The drone shipment paused with UPS in Kentucky on Wed Aug 20
• We opened a trace with UPS and to avoid further delay we shipped a replacement drone on Mon Aug 25
• You received the replacement drone on Tue Aug 26
What Was The Real Issue
• The issue was a UPS transit delay on the drone. Once that became clear we sent a replacement and you received it three business days after the end of the original window. All other items arrived within or very near the expected time frame.
We did everything we could to resolve the carrier delay as quickly as possible. We are a small team and cannot respond instantly to repeated calls & text messages, though we always work to communicate promptly and get problems solved. If our approach does not meet your expectations we understand if you choose a different vendor in the future.
DJI Matrice 4T Thermal Drone – Advanced Multi-Sensor UAV for Public Safety & Industrial Inspections