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Description
Shipping & Returns
Protect your Matrice 4T or Matrice 4E with a 1-year CPS Drone Protection Plan designed for consumer, commercial, and enterprise drones.
CPS provides protection against accidental damage and covered internal failures, with repairs handled by factory-authorized technicians using OEM-trained service and genuine parts. International coverage is included, and replacement options may be available if the drone cannot be repaired, subject to program terms.
What's Covered
- Parts and labor for covered repairs
- Accidental damage from crashes and impacts
- Drops, collisions, and hard landings
- Mechanical, hardware, and electrical failures
- Camera and gimbal, when included in the manufacturer's original box
- International coverage
- Replacement options if the drone cannot be repaired, subject to plan terms
**Note: A deductible applies at the time of claim**
What's Not Covered
- Loss
- Theft
- Flyaways
- Full water submersion
- Batteries
- Propellers
- Accessories not included in the manufacturer's original box
How Coverage Works
Coverage is tied to the end user's purchase date. CPS applies a 30-day claims hold, with CPS coverage beginning on Day 31. After purchase, register the plan at CPS Central using your CPS Warranty Number, drone serial number, and purchase receipt.
Claims can be filed by phone, email, online portal, or chat. Covered drones are then shipped for service through CPS's factory-authorized repair network.
This is a third-party CPS protection plan and is not DJI Care Enterprise or a manufacturer warranty.
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