The CPS 2-Year Drone Protection Plan gives Matrice 4T and Matrice 4E operators a longer protection period against accidental damage and covered internal failures.
This plan is built for commercial and enterprise users who expect to keep their aircraft in active service and want coverage beyond the initial purchase period. CPS supports eligible consumer, commercial, and enterprise drones, with repairs handled by factory-authorized technicians using OEM-trained service and genuine parts.
What's Covered
Coverage includes:
- Parts and labor for covered repairs
- Accidental damage from crashes and impacts
- Drops, collisions, and hard landings
- Mechanical, hardware, and electrical failures
- Camera and gimbal when included in the manufacturer's original box
- International coverage
- Replacement options if the drone cannot be repaired, subject to CPS program terms
**Note: A deductible applies at the time of claim.**
What's Not Covered
The plan excludes:
- Loss
- Theft
- Flyaways
- Full water submersion
- Batteries
- Propellers
- Accessories not included in the manufacturer's original box
When Coverage Begins
The CPS Accidental Drone Warranty is based on the end user's purchase date. There is a 30-day claims hold, with CPS coverage beginning on Day 31.
After purchase, register the plan through CPS using:
- CPS Warranty Number
- Drone serial number
- Purchase receipt
Claims and Repairs
Claims can be filed by phone, email, online portal, or chat. Once the drone is received, CPS's factory-authorized repair team handles the service.
Repairs are performed by OEM-trained technicians using genuine parts and may be completed through the CPS Drone Repair Center or directly with the manufacturer.
Why Choose the 2-Year Plan?
The 2-year option is a good fit for operators who expect regular field use and want a longer protection period without purchasing another plan after the first year.
It is especially relevant for:
- Law enforcement and public safety
- Search and rescue
- Deer and wildlife recovery
- Utility and inspection work
- Commercial thermal operations
- Enterprise drone programs
Important
This is a third-party CPS protection plan. It is not DJI Care Enterprise and is not a manufacturer warranty.
Coverage, deductibles, exclusions, claim limits, repair eligibility, and replacement options are governed by the CPS service contract.
Need Help?
For questions about adding CPS protection to your Matrice 4T or 4E, call Covert Drones at (612) 816-0039.
For CPS claims and plan support:
SKU: CPS-M4-2YR
Shipping Policy
We process and ship all orders from our US warehouse. Please review the details below before placing your order.
Processing Time
Orders are typically processed within 1–2 business days of payment confirmation. Orders placed on weekends or holidays will begin processing the next business day.
Shipping Methods & Estimates
We ship to all 50 US states via major carriers (UPS, FedEx, USPS). Estimated delivery times after processing:
-
Standard Shipping: 3–5 business days
-
Expedited Shipping: 2 business days
-
Overnight Shipping: 1 business day
Shipping options and rates are calculated at checkout based on your location and order weight.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can use this to monitor your shipment in real time through the carrier’s website.
Signature Requirements
Due to the high value of our products, some orders may require a signature upon delivery. If you are unavailable, the carrier will leave instructions for rescheduling or pickup.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date at support@covertdrones.com with your order number and photos of any damage. We will work with the carrier to resolve the issue as quickly as possible.
Important Notes
- We do not ship to PO Boxes or APO/FPO addresses at this time.
- Shipping times are estimates and not guaranteed. Carrier delays are outside our control.
- For return shipping, please refer to our Returns & Refund Policy.